Terms of Service

This website is operated by Brooks and Avery London. Throughout the site, the terms “we,” “us,” and “our” refer to Brooks and Avery London. By accessing our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including customers, browsers, vendors, and content contributors. If you do not agree with these Terms, you may not access or use our Services.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to offer our products and services to you.

Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree not to use our products or Services for any unlawful or unauthorized purpose.

General Conditions of Use

We reserve the right to refuse service, cancel orders, or restrict access to the website at any time and for any reason, including suspected fraud, abuse, resale activity, or violations of our policies. You may not reproduce, duplicate, copy, resell, or exploit any portion of the website without our prior written permission.

Accuracy of Information

While we strive for accuracy, we do not guarantee that product descriptions, pricing, or availability are complete or error-free. We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified, even after an order has been placed.

Product Availability and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing without prior notice. Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms.

Orders and Billing Information

We reserve the right to refuse or cancel any order at our discretion. You agree to provide accurate, complete, and current billing and shipping information. Once an order has entered processing, it cannot be modified or cancelled except where required by law.

Shipping and Delivery

Shipping timeframes are estimates only and are not guaranteed. Responsibility regarding shipping and delivery is governed by our Shipping Policy. By placing an order, you agree to those terms.

Third-Party Services and Links

Our website may provide access to third-party tools or links. These services are used at your own risk. Brooks and Avery London is not responsible for the content, policies, or practices of third-party providers.

User Submissions

Any feedback, reviews, or suggestions you provide may be used by Brooks and Avery London without restriction or compensation. You agree not to submit unlawful, harmful, or infringing material.

Intellectual Property

All content on this website, including text, images, graphics, logos, branding, and design elements, is the property of Brooks and Avery London or its licensors and is protected by applicable intellectual property laws.

Disclaimer of Warranties

The website and Services are provided “as is” and “as available.” We do not guarantee uninterrupted access or error-free operation.

Limitation of Liability

To the fullest extent permitted by law, Brooks and Avery London shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products. Nothing in these Terms excludes liability where such limitation would be unlawful.

Indemnification

You agree to indemnify and hold Brooks and Avery London harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our Services.

Force Majeure

We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, or courier disruptions.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.

Governing Law

These Terms are governed by the laws of the US, England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

Contact Information

Questions regarding these Terms should be sent to: info@brooksandevery.com